Privacy Policy

Your privacy is important to us

It is Rate My Trainer’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Collection of your personal information
We may collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.
There are many aspects of the site which can be viewed without providing personal information, however, for access to customer account, subscriptions to our newsletter and feedback features you are required to submit personally identifiable information. This may include but not limited to a unique username, email and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries. Those companies will be permitted to obtain only the personal information they need to deliver the service.
Rate My Trainer takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address.
This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law.
If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Rate My Trainer reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

Rate My Trainer welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by email during business hours Monday to Friday.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Rate My Trainer may change this privacy policy from time to time at Rate My Trainer’s sole discretion.